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Wednesday Feb 25, 2026
Wednesday Feb 25, 2026
This is your audio edition of the resident Housing 21 Monthly Newsletter: March edition. Read to you by Lucy and Joel from the Communications Team.
In the March 2026 edition:
Spring into gardening
Performance Report now available for quarter three
National Resident Survey results
Explaining our repairs and complaints surveys
An update on the Resident Trust Fund
Go paperless: get your newsletter by email
Property spotlight: Exploring Extra Care
Benefits and grants support
Fire Safety - staying put
Compliments, comments and complaints, we want to hear from you
Stay connected with YouTube videos and Let's Talk Sessions
Care Survey coming soon
Pendant alarm reminder
Housing 21 is a leading, not for profit provider of Retirement Living and Extra Care for older people of modest means. We operate in 220 local authority areas and manage more than 24,000 properties across England.
Connect with Housing 21:
Housing 21 website - www.housing21.org.uk
Facebook - facebook.com/Housing21
LinkedIn - linkedin.com/company/housing21
Instagram - instagram.com/housing21living
YouTube - www.youtube.com/@housing2171
Friday Jan 23, 2026
Friday Jan 23, 2026
This is your audio edition of the resident Housing 21 Monthly Newsletter: February edition. Read to you by Lucy and Joel from the Communications Team.
In the February 2026 edition:
Introducing the new Resident Trust Fund
We’d love your feedback on the resident newsletter
Go paperless: get your newsletter by email
Have your say: resident forums reminder
Have you heard about our Environmental Awareness Group
Photography and video sharing: a reminder about consent
Do you know about a mutual or tenancy exchange
Looking after your heart this February
Helping Hands Fund – extra support when you need it
Heat network update – new protections from January 2026
Tenant Participation Advisory Service (TPAS) engagement update – supporting resident involvement
Pendant alarm reminder
Housing 21 is a leading, not for profit provider of Retirement Living and Extra Care for older people of modest means. We operate in 220 local authority areas and manage more than 24,000 properties across England.
Connect with Housing 21:
Housing 21 website - www.housing21.org.uk
Facebook - facebook.com/Housing21
LinkedIn - linkedin.com/company/housing21
Instagram - instagram.com/housing21living
YouTube - www.youtube.com/@housing2171
Wednesday Dec 17, 2025
Wednesday Dec 17, 2025
This is your audio edition of the resident Housing 21 Monthly Newsletter: January edition. Read to you by Lucy and Joel from the Communications Team.
In the January edition:
Welcoming 2026
Don’t miss our latest Let’s Talk Extra Care
Oldham residents strike a pose for a good cause
Save money with Housing Perks
Stay cosy and connected this January
A quicker, safer response with Appello’s new Queue Management System (QMS)
Nominations are open – help us recognise our outstanding contractors!
Support to help you live well at home!
Have your say through our National Resident Forums
Changes ahead for homes with heat networks
Making our website even more accessible
Please check your next of kin details
A fresh start for recycling
Check your pendant alarm each month
Housing 21 is a leading, not for profit provider of Retirement Living and Extra Care for older people of modest means. We operate in 220 local authority areas and manage more than 24,000 properties across England.
Connect with us
🔹 LinkedIn: https://www.linkedin.com/company/housing21
🔹 Facebook: https://www.facebook.com/Housing21
🔹 Instagram: https://www.instagram.com/housing21living
Connect with Housing 21:
Housing 21 website - www.housing21.org.uk
Facebook - facebook.com/Housing21
LinkedIn - linkedin.com/company/housing21
Instagram - instagram.com/housing21living
YouTube - www.youtube.com/@housing2171
Monday Nov 24, 2025
Monday Nov 24, 2025
This is your audio edition of the resident Housing 21 Monthly Newsletter: December edition. Read to you by Lucy and Joel from the Communications Team.
In the December edition:
Festive Greetings from all of us at Housing 21 and message from Bruce Moore
Staying safe this winter
We are dreaming of a green Christmas...
Seasonal wellbeing matters
Resident Voice: Get involved with our resident engagement events in 2026
Let’s Talk Retirement Living: Autumn 2025
Coming soon: Help us recognise outstanding contractors!
Two new performance reports available for residents
Service Charge Budget discussions
Guest Wi-Fi made simpler in communal lounges
Water quality and hygiene
Have you recently had a repair? We launched a repairs survey
Reminder to Check your pendant alarm each month
Housing 21 is a leading, not for profit provider of Retirement Living and Extra Care for older people of modest means. We operate in 220 local authority areas and manage more than 24,000 properties across England.
Connect with Housing 21:
Housing 21 website - www.housing21.org.uk
Facebook - facebook.com/Housing21
LinkedIn - linkedin.com/company/housing21
Instagram - instagram.com/housing21living
YouTube - www.youtube.com/@housing2171
Monday Oct 27, 2025
Monday Oct 27, 2025
The Housing 21 Resident Newsletter keeps you informed with the latest news, updates, and opportunities from Housing 21. It’s designed to keep you connected, highlight ways to get involved, and share helpful tips to support you in your home and community. It is read to you by Lucy, Resident Communications Manager and Joel, Communications Executive.
In the November 2025 edition:
New Director of Retirement Living joins Housing 21
Resident discussion on understanding service charges: scheme budget meetings explained
The updated Resident Handbook is here!
Our first Quarterly Performance Report: your insight into how we’re doing
Thank you for taking part in the National Residents’ Survey
We will remember them…
Diwali celebrations bring residents and community together to light up Seagrave Court
Exploring healthy housing for older people at our annual conference
Talk Money Week: 03 – 07 November
Raising awareness during National Safeguarding Week
Awaab’s Law: strengthening action on damp and mould
Monthly smoke and heat alarm checks
Guest Wi-Fi access made easier – coming soon!
Check your pendant alarm each month
Connect with Housing 21:
Housing 21 website - www.housing21.org.uk
Facebook - facebook.com/Housing21
LinkedIn - linkedin.com/company/housing21
Instagram - instagram.com/housing21living
YouTube - www.youtube.com/@housing2171
Friday Sep 26, 2025
Friday Sep 26, 2025
The Housing 21 Resident Newsletter keeps you informed with the latest news, updates, and opportunities from Housing 21. It’s designed to keep you connected, highlight ways to get involved, and share helpful tips to support you in your home and community. It is read to you by Lucy, Resident Communications Manager and Joel, Communications Executive.
In this edition:
Resident discussion on end of year service charge statements is available on YouTube
Resident launches new poetry book
Housing 21 is recognised with a RSPCA award
New digital advocacy recognition
Performance information - why it matters
Resident Survey now live
Spotlight on scams
Tips for keeping warm this Autumn
Preventing damp and mould
Spotting the signs of financial abuse
Domestic Abuse Awareness month
Reminders to test fire/smoke detectors and emergency pendants
Here is a link to Housing 21 YouTube Channel for videos: https://www.youtube.com/@housing2171
Connect with Housing 21:
Housing 21 website - www.housing21.org.uk
Facebook - facebook.com/Housing21
LinkedIn - linkedin.com/company/housing21
Instagram - instagram.com/housing21living
YouTube - www.youtube.com/@housing2171
Wednesday Aug 27, 2025
Wednesday Aug 27, 2025
The Housing 21 Resident Newsletter keeps you informed with the latest news, updates, and opportunities from Housing 21. It’s designed to keep you connected, highlight ways to get involved, and share helpful tips to support you in your home and community.
In this edition:
Exciting new appointments at Housing 21
Have your say and help shape how we allocate homes
Reflections on our complaints service
Helping hands spotlight on: HACT pre-payment meter fund
Have your say on national housing policy
Lead the change to shape your community: National Resident Survey 2025
Tackling damp and mould together
Catch up on our resident conferences
Let’s Talk Extra Care
Connect with Housing 21:
Housing 21 website - www.housing21.org.uk
Facebook - facebook.com/Housing21
LinkedIn - linkedin.com/company/housing21
Instagram - instagram.com/housing21living
YouTube - www.youtube.com/@housing2171
Wednesday Jul 23, 2025
Wednesday Jul 23, 2025
The Resident Newsletter keeps you informed with the latest news, updates, and opportunities from Housing 21. It’s designed to keep you connected, highlight ways to get involved, and share helpful tips to support you in your home and community.
In this edition:
Helping Hands spotlight on: Pocket Power
Saying goodbye and good luck to Pam Mastrantonio
Keeping people and pets together: The Cinnamon Trust
Housing 21 will proudly be taking part in Manchester Pride this August – and you’re invited to get involved!
Retirement Living conference on tour – videos available soon
Resident focus groups – thanks to those who have taken part
Your voice matters – National Resident Survey, coming soon
Working together to support those affected by domestic abuse
Top tips for keeping your home safe
Important safety recall notice from Air Fryer manufacturer: Tower
Bridge the digital divide with Get Box
A quick press for peace of mind – remember to test your pendant
Connect with Housing 21:
Housing 21 website - www.housing21.org.uk
Facebook - facebook.com/Housing21
LinkedIn - linkedin.com/company/housing21
Instagram - instagram.com/housing21living
YouTube - www.youtube.com/@housing2171
Thursday Jun 26, 2025
Thursday Jun 26, 2025
This is your audio edition of the resident Housing 21 Monthly Newsletter: July edition. Read to you by Lucy and Joel from the Communications Team.
Housing 21 is a leading not-for-profit provider of Retirement Living and Extra Care for people over the age of 55. We operate in 215 local authority areas across England, managing over 24,000 Retirement Living and Extra Care properties and providing over 49,000 hours of social care each week.
Connect with Housing 21 on
Housing 21 website - www.housing21.org.uk
Facebook - facebook.com/Housing21
LinkedIn - linkedin.com/company/housing21
Instagram - instagram.com/housing21living
YouTube - www.youtube.com/@housing2171
Tuesday May 27, 2025
Tuesday May 27, 2025
This is your audio edition of the resident Housing 21 Monthly Newsletter: June edition. Read to you by Lucy and Joel from the Communications Team.
Housing 21 is a leading not-for-profit provider of Retirement Living and Extra Care for people over the age of 55. We operate in 215 local authority areas across England, managing over 24,000 Retirement Living and Extra Care properties and providing over 49,000 hours of social care each week.
Connect with Housing 21 on
Housing 21 website - www.housing21.org.uk
Facebook - facebook.com/Housing21
LinkedIn - linkedin.com/company/housing21
Instagram - instagram.com/housing21living
YouTube - www.youtube.com/@housing2171